How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 30 calendar days after purchase of the product. At our sole discretion after 30 calendar days, we will offer a refund if accompanied by the receipt. If you do not have the receipt we can offer store credit. Items must be in "new, unaltered and unused condition with the tags attached".

Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -tags must be attached

If an item is received damaged or is incorrectly shipped by us please contact us immediately.

Refunds are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 30 days if you intend to return ANY item back to our store.

Customer is responsible for all shipping costs.

Truly Trudy's Boutique
37 Main St Depot Building
or PO Box 358
Stowe, VT 05672
Customer Service Number: